About Us

Powering smarter business operations—on your terms

At SmartBizAssist, we help Canadian business owners scale without missing calls, losing leads, or getting buried in scheduling and follow-up. Our self-serve onboarding platform puts secure AI communication and automation tools in your hands, helping your business operate 24/7 while you focus on revenue-generating work.

What We Stand For

1. Transparency First

We keep onboarding, pricing, and billing clear. Platform tiers and usage rates are in Canadian Dollars (CAD), with HST shown transparently at billing based on regional requirements.

2. Guardrails on AI

Our AI voice agents and SMS bots handle frontline touchpoints with natural-language precision, while your dashboard keeps you in control of operating guidelines, business context, and escalation thresholds.

3. Canadian Operational Standards

Built in Ontario, our platform is designed to support Canadian privacy and communication regulations, helping you engage Canadian customers safely.

How It Works: Your 3-Step DIY Launch

01

Connect Your Infrastructure

Link calendars, communication channels, and CRM tools in the onboarding wizard.

Outcome: A unified backend map without a technical bottleneck.

02

Drop in Your Knowledge

Add your hours, pricing rules, FAQs, and scripts.

Outcome: AI agents tailored to sound like a knowledgeable member of your team.

03

Go Live

Activate workflows, schedulers, and missed-call text-backs.

Outcome: Lead capture and follow-up, configured by you.

Our Commitment to Your Data

We treat your operations with the same confidentiality and care we expect for our own. Your business data, client records, and conversation history belong to you — always.

  • Ownership: You retain full ownership of your business data and content. We will never rent, sell, or monetize your raw business data.
  • No training on your content: We do not use your custom business data or end-user conversation records to train generalized AI models for third parties.
  • Security: We protect data with industry-standard safeguards, including encryption in transit and at rest, role-based access controls, and audit logging.
  • Privacy & Compliance: Our platform is designed to support Canadian privacy standards including PIPEDA, Quebec’s Law 25, and CASL. We provide tools to help you maintain consent and audit trails.
  • Retention & Deletion: You control retention settings and can request deletion of business data; contact our support team for assistance with data export or removal.
  • Operational Transparency: Billing, onboarding, and data-use policies are clearly documented — you can review how data flows through the platform in your admin dashboard.

If you have specific compliance requirements or need a data-handling agreement, our support and legal teams are available to help — contact hello@smartbizassist.ai.

Frequently Asked Questions

Company background and product fit — click a question to expand.

SmartBizAssist is operated by 1001551995 Ontario Inc., an Ontario corporation. The company provides business communication and automation tools intended to help small businesses respond faster, capture opportunities and organize customer interactions.
SmartBizAssist is based in Brampton, Ontario. Its primary service focus is the Greater Toronto and Hamilton Area, although much of the platform setup and support can be delivered remotely.
SmartBizAssist was created to make business automation more accessible to small and growing companies. The goal is to help owners respond to inquiries, reduce missed opportunities and organize repetitive customer-service work without requiring them to become technology experts.
The platform is designed for businesses that depend on customer calls, website inquiries, appointments, estimates or timely follow-up. It is especially relevant for owners and smaller teams that cannot personally respond to every inquiry as it arrives.
Yes. Human control is central to responsible business automation. Businesses decide what information the system may use, which actions it may take and when an inquiry should be sent to a person. Important decisions and sensitive situations should remain under appropriate human supervision.

Ready to make every customer interaction count?

SmartBizAssist helps solo owners and growing teams answer more calls, capture more leads, and automate follow-up — without giving up control. Get started quickly with our self-serve tools or book a guided demo.

Get Started
From C$129/mo

Includes website chat, lead capture, and basic CRM workspace. Voice AI available on higher plans.

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